St. Louis, MO (May 15, 2024) — Interface Systems, a leading managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, today announced the launch of an enhanced intelligent voice-down system. This updated solution now seamlessly integrates with Interface Systems’ Interactive Security Operations Center (iSOC), allowing for immediate intervention by remote specialists to augment AI-powered automated deterrents.

As quick-service restaurants (QSRs) and retail establishments continue to battle loitering, vandalism, and burglaries, they are looking for effective solutions to automatically detect and discourage loitering and other suspicious activity. Interface’s intelligence voice-down system can proactively detect individuals and vehicles loitering or behaving suspiciously by leveraging state-of-the-art AI-enabled cameras. It uses customizable audio messages, auxiliary lighting, and sirens to effectively alert potential troublemakers to the security presence and possible law enforcement response.

If the threat persists even after delivering automated voice-down commands, the system will escalate the issue to remote intervention specialists at the iSOC. Using live video and audio feeds, intervention specialists can quickly assess the situation and take appropriate action, including notifying law enforcement.

“Interface Systems remains committed to delivering innovative solutions that enhance security, streamline operations, and provide peace of mind for businesses nationwide. Our upgraded intelligent voice-down solution represents a significant step forward in proactive security measures for our customers,” said Steve Womer, SVP of Engineering at Interface Systems. “By integrating remote intervention capabilities directly into our intelligent voice-down system, Interface is responding faster than ever to potential threats, safeguarding customer premises and ensuring the safety of their customers and staff.”

The enhanced voice-down solution can also be deployed for retail, restaurant, and car wash chains that are already leveraging Interface’s Virtual Security Guard services. This integration offers a comprehensive security solution that combines cutting-edge AI-detection technology with expert human oversight.

To learn more about the enhanced AI-powered voice-down system and its benefits, visit: https://interfacesystems.com/business-security-systems/intelligent-voice-down/

About Interface Systems

Interface Systems is a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses. We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands. Learn more and follow us on our blog Making IT Happen and on LinkedIn.

For more information, please contact:

Véronique Froment or Doug Hansel, HighRez
veronique@highrezpr.com
doug@highrezpr.com
+1 603-537-9248
 

St. Louis, MO (May 01, 2024) — As retail crime continues to evolve in scope and sophistication, an increasing number of retailers are focused on protecting their staff by deploying advanced technologies, and augmenting their teams with expert security monitoring. According to the latest NRF survey, a substantial 46% of retailers have responded to increased security needs by ramping up their reliance on third-party security solutions.

To help retail and restaurant chains discover how they can leverage innovative technologies, Interface Systems, a leading managed service provider of business security, actionable insights and purpose-built networks for multi-location businesses, will offer a rare insider’s look at the inner workings of a TMA five-diamond UL-certified Security Operations Center.

Organized by the Loss Prevention Foundation (LPF) and sponsored by Cradlepoint, the online event will be held on May 14, 2024, at 1:00 PM (EST). It will be led by asset protection experts who will discuss how retail and restaurant chains can leverage innovative technologies to safeguard against crime, loitering, and vagrancy.

Why Attend This Webinar:

Learn Proven Strategies: Discover best practices and real-world use cases tailored to the unique security challenges faced by retail and restaurant chains.

Explore Cost-Effective Solutions: Understand how Virtual Security Guard services can bolster security while minimizing costs compared to traditional methods.

Get a Sneak Peek at the Future: Learn about the next generation of Intelligent Voice Down solution that leverages AI-enabled cameras to detect and prevent crime before it occurs.

Registration:

For more information and to register, click here.

About Interface Systems

Interface Systems is a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses. We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands. Learn more and follow us on our blog Making IT Happen and on LinkedIn.

For more information, please contact:

Véronique Froment or Doug Hansel, HighRez
veronique@highrezpr.com
doug@highrezpr.com
+1 603-537-9248
 

St. Louis, MO (April 24, 2024) — Interface Systems, a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, today announced that it is releasing an enhanced customer portal, One View Edge, that will offer its customers greater visibility and easier access to critical information on all Interface services. The launch of One View Edge reflects Interface’s commitment to delivering exceptional and relentless customer support.

Brian Garavuso, CTO at Interface said, “The new One View Edge portal will provide immediate benefits to our customers with its intuitive user interface, comprehensive network analytics, security management, and streamlined self-management features.”

One View Edge is designed to eliminate information bottlenecks for customers by offering contextual data and insights needed for complex and large-scale managed services deployment. Key capabilities of One View Edge include:

• Best-in-Class User Interface: A modern, intuitive design that ensures effortless navigation and user engagement.
• Security Manager Features: A fortified platform with self-management of alarm panel codes and contact lists.
• Enhanced Network Statistics: Access to real-time network status and performance metrics.
• Direct Access to Partner Portals: A centralized gateway to all support portals of third-party solution providers.
• Upgraded User Management: Enhanced control and flexibility for administrators to assign roles and access to users.
• Service Request Submission and Tracking: A streamlined process to initiate and manage service requests.

“At Interface, we believe in continuous improvement through active engagement with our customers. Interface is committed to further enhancing One View Edge. We are planning to launch advanced security events dashboards, enhanced video viewers, and more, all aimed at delivering an unparalleled customer experience,” said Garavuso.

The One View Edge portal is currently available to all existing Interface customers and any new customers who sign up for Interface services.

Click here for a quick glance at One View Edge.

About Interface Systems

Interface Systems is a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses. We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands. Learn more and follow us on our blog Making IT Happen and on LinkedIn.

For more information, please contact:

Véronique Froment or Doug Hansel, HighRez
veronique@highrezpr.com
doug@highrezpr.com
+1 603-537-9248